Care of Patient Records

The way the Company treats patient records shapes the impression families form about us. If we appear careless with files and documentation, families may reasonably assume that the same lack of care extends to the clinical work we perform. As licensed professionals and a HIPAA-compliant service provider, we are obligated to honor the trust placed in us by ensuring that patient files are stored, transported, and accessed with appropriate care. Employees may not work from any location that is not secure.