Dress Policy

Employees are expected to maintain a high standard of personal cleanliness and to present a neat, professional appearance at all times. Failure to comply with the Company's appearance and hygiene standards may result in disciplinary action up to and including termination of employment.

Patient and family satisfaction is the most important measure of our work. Whether or not your role places you in direct patient contact, your appearance, along with your behavior, represents the Company. A properly attired employee helps create a favorable impression of the Company with patients, families, and the public.

Administrative Staff at Company Office Locations

• All administrative employees are expected to dress in business-casual attire.
• Tank tops with straps narrower than two inches, tube tops, and halter tops are not permitted.
• Pants must be worn at the waist, and shirts must be long enough to cover the waist when bending forward.
• Dresses, skirts, and shorts must be no shorter than three inches above the knee.
• Office staff must wear shoes consistent with a professional appearance.

Field Staff and Behavior Technicians: Clinics, Homes, and Community Sessions

Without unduly restricting personal taste, the following appearance guidelines apply to field staff and Behavior Technicians.

• Tank tops with straps narrower than two inches, tube tops, halter tops, and t-shirts displaying printed logos are not permitted at any time. The exception is Company-branded t-shirts and polo shirts.
• Shirts must cover the chest and waist. Be mindful of clothing coverage when bending or working on the floor.
• Pants must be worn so that no undergarments or skin are exposed when bending. Wear a belt if needed. Pants should be worn at the waist.
• Open-toed shoes and shoes without a back are not permitted under any circumstances. Employees are encouraged to keep a clean pair of socks available in case a family asks them to remove their shoes before entering the home.
• Perfume, cologne, and aftershave should be used sparingly or avoided entirely, as patients and family members may be sensitive to fragrances.
• Jewelry must not be functionally restrictive, dangerous, or excessive. Any jewelry that creates a safety hazard is prohibited during a session.
• Employees who smoke are required to refrain from smoking for at least 30 minutes before patient contact and should wash their hands before beginning a session.
• Any item of clothing or adornment that violates Company policy, interferes with the performance of duties, or creates a safety hazard may not be worn during working hours or on Company premises.